The Fern Ridge School District technology department maintains the district’s internal network, computer systems, printers, phone systems and general technology needs. We work with all stakeholders in planning services, and provide a helpdesk support for service issues.
HELPDESK AND SUPPORT:
For Students and Parents/Guradians:
If you or your student encounter a technical issue such as login problems, online curriculum content issues, or some other general technology problem, please reach out to your teacher. If they are unable to resolve the issue, then it will be escalated to our technology department.
For Staff members in need of assistance having issues with computers, phones, printers, etc.
Please use the firstname.lastname@example.org address or the Helpdesk phone line. Please include your name, school, room number, computer number (if available) and a description of the issue. If you are working remotely, please include your phone contact information in the issue report.
INTERNAL HELP DOCUMENTS:
As the technology department is reorganizing and focusing on how to provide better, more efficient service, we’re compiling howto and support documents for issues. These are intended for internal staff use, and are in google docs format. Users need to be logged into their Fern Ridge google account for the links to load.
If you have general suggestions or comments, please send them to email@example.com.
If you are a vendor or interested in responding to proposals for erate projects, please see here.