Below is a list of community resources available to our families. Please contact Amy for additional support accessing these services or assistance in other services that may be of need to your family or student.
Click the Links Below to Jump to Each Section
Lane County Crisis Response Program
Pregnancy, Childbirth & Postpartum
Ethnic and Racial Diversity Services
Child Abuse and Sexual Assault Support Services
Utilities & Housing Emergencies
Emergency Cold Weather Shelter
Resources for Teens with Housing Insecurity
General Assistance
- Lane County West Eugene Family Center DHS Self-Sufficiency Office Eugene
- https://www.oregon.gov/dhs/Pages/index.aspx
- 2101 W 11th Ave. Eugene, OR 97402
- 541-686-7722
- Food benefits (SNAP), Cash for families (TANF), Child care assistance, Refugee services.
- Eugene Community Service Center ~ Catholic Community Services
- www.ccslc.org/ loliver@ccslc.org/
- 1464 West 6th Ave., Eugene 541-345-3628
- Assistance with basic needs includes food boxes, hygiene items, prescriptions, clothing, identification, bus tokens, information and referral, computer access, utilities, phone, and mailing address.
- Centro Latino Americano https://centrolatinoamericano.org/
- 944 W. 5th Ave Eugene, OR 97402 541-687-2667
- info@centrolatinoamericano.org https://www.facebook.com/ElCentroLatinoamericano/
- https://www.instagram.com/centro_latino_americano/
- Centro Latino Americano es una organización comunitaria sin fines de lucro en el Condado Lane. Los invitamos a revisar nuestro sitio web para aprender más sobre nuestros programas y servicios. Para más información sobre eventos comunitarios, visite nuestra página Facebook o nuestro Instagram.
- 211 Info Dial Toll Free: 211 Online: https://www.211.org/
- Provides assistance in an array of programs from: Health Care, Food, Shelter/ Housing, Utility Assistance, Emergency Information, Services for Veterans, physical/ Emotional abuse Help, Employment & Education
- Advocacy and Reporting Safe Oregon reporting system for students, parents and staff for safety threats or potential acts of violence, the fern ridge school district is a member
- Report a Tip CALL. 844-472-3367 · TEXT. 844-472-3367
- N.E.S.T.- WhiteBird Navigation Empowerment Services Team https://whitebirdclinic.org/nest
- Available by phone 9:30-3pm @ 541-342-1295
- Walk in services Tues-Thurs 9:30-12:30 and 2:00-4:00 323 E 12th Ave, Eugene
- Public Benefits Specialists provides assistance with filing for OHP, SNAP, Healthcare.gov, SSI/SSDI benefits, Birth Certificate replacement, Transportation to appointments, phone access, direct express cards, rental and security deposit assistance, navigating housing lists, addiction service referrals and more
- Shelter Care https://sheltercare.org/get-help/ -for temporary rent assistance (541) 689-3785
- https://www.hud.gov/states/oregon/renting/tenantrights US Department of Housing and Development; Renters rights and aid
- https://www.oregoncat.org/ Community Alliance of Tenants (503) 460-9702
- Resources on Discrimination & Retaliation; Eviction & Termination; Housing Search and Application Screening; moving in, moving out, & deposits; Keeping Your rental home healthy and safe, during your tenancy; and repairs: Rental Rights and Assistance information
- Looking Glass https://www.lookingglass.us/contact 541-484-4428 Crisis Line 541-689-3111
- Provides services for youth and families; Counseling, Homeless Youth Services, Educational and Vocational Services, Residential Services
- Love for Lane County; formerly Love Inc. 541-653-8537 https://www.loveforlanecounty.org/
- Support with household goods and furniture for families in need, especially one parent households, can assist with rides to medical appointments for elderly and veterans, lawn/yard care assistance
Food
- Food for Lane County 541-343-2822
- Mid Lane Cares https://midlanecares.com/ The Love Project & Gleaners
- Fern Ridge Service Center 25035 W. Broadway, Veneta 541-935-4555 Ext 104
- Mondays and, Fridays: 10:00 – 1:00pm, Wednesdays: 2:00 – 5:45pm
- Noti Pantry Pantry Directory RURAL 3.23.21
- 22540 Fir St, Noti 541-935-0324 3rd Tuesdays: 5:00 – 6:30pm
- Fern Ridge Community Dinner www.fernridgecommunityservices.com/
- Food For Lane County Free meal every Sunday 4:30 – 6:00 pm
- Fern Ridge Faith Center 25133 E Broadway Ave, Veneta, OR 97487 (541) 556-3336
- St. Vincent de Paul Food Room Food Assistance | St. Vincent de Paul
- 541-689-6747 456 Hwy. 99 N. Corner of Hwy. 99 and Elmira, near Roosevelt Blvd.
- Tuesdays, Thursdays & Fridays, from 10 am to 2 pm.
- Hilltop Pantry Pantry Directory RURAL 3.23.21
- 541-935-1331 25735 Crow Rd. (At Crow Applegate Church of the Nazarene)
- 2nd & 4th Thursday of month, from 10:00 am to 2:00 pm and 2nd & 4th Wednesday, from 12:00 to 1:00 pm.
- Lane County WIC Program (Women Infant and Children Supplemental Food & Nutrition Program)
- 151 West 7th Ave., Room 210, Eugene 541-682-4202
- Women, Infants & Children (WIC) – Lane County
- Eugene Community Service Center ~ Catholic Community Services
- www.ccslc.org/ loliver@ccslc.org/
- 1464 West 6th Ave., Eugene 541-345-3628
- Assistance with basic needs includes food boxes, hygiene items, prescriptions, clothing, identification, bus tokens, information and referral, computer access, utilities, phone, and mailing address
- Waste to Taste Waste to Taste Eugene (Food Boxes) – Burrito Brigade
- 1300 Irvington, Eugene; Appointments Mon-Thurs 4-6, Friday 3-5
- Create your own Food box from rescued and donated items.
Vision
- White Bird Vision Program: 541-342-8255 Sign up through Front Rooms Program https://whitebirdclinic.org/front-rooms/
- New Eyes for the Needy- https://new-eyes.org/application
- EyeCare America – American Academy of Ophthalmology https://secure.aao.org/Forms/ECAReferral (877) 887-6327
- VSP Vision- VSP Offers Gift Certificates for Eye Care and Eyeglasses (800) 877-7195
- One Sight- Get Help – OneSight
- Oregon Lions Club Sight and Hearing Foundation Get Help Form — OLSHF
- Oregon Lions Sight & Hearing Foundation – Home | Facebook
- (503) 413-7399
- Evergreen eyewear accepts OHP for both glasses and eye exam
- 679 W Centennial Blvd 541-780-6300 https://evergreeneyewear.com/
Dental
- White Bird Dental Clinic Dental Clinic
- 1415 Pearl St, Eugene, OR 97401 541-344-8342
- Emergency and preventative dental care regardless of insurance on a sliding scale
- LCC Dental Clinic 2460 Willamette St, Eugene 541-463-5206 Services: x-rays, cleanings, sealants, and many restorative services available. Hours vary, please call for an appointment.
- Community Health Centers of Lane County 541-682-3550
- Brookside Clinic 1680 Chambers St #103 Eugene, OR 97402 541-682-3550
- Charnelton Community Clinic 151 W 7th Ave Suite 100 Eugene, OR 97401 541-682-3550
- Delta Oaks Clinic 1022 Green Acres Rd, Eugene, OR 97408 541-682-3550
- LCBH Primary Care 2411 Martin Luther King Jr. Blvd, Eugene, OR 97401 541-682-3550
- RiverStone Clinic 2073 Olympic St, Springfield, OR 97477 541-682-3550 Low Cost Dental Care – Free for families on WIC. Help applying for OHP.Services include: Exam, Cleaning, Fluoride, Goodie bag with toothbrush/toothpaste, Referrals
Healthcare
- Orchid Health Welcome to Orchid Health Fern Ridge Clinic
- Our partnership with the Fern Ridge School District provides free behavioral and physical health care to student children and adolescents in the district.
- Orchid accepts most insurance and is a Community Health Center
- (541) 234-3255
- Lane County Public Health Services Public Health – Lane County
- 151 West 7th Ave. (2nd and 3rd floors), Eugene 541-682-4041
- Maternal/child health information and home visits, maternity case management/referral, WIC services, child and adult immunization appointments, communicable disease prevention, HIV counseling and testing, and STD information/referrals for testing and treatment.
- Sliding-fee scale to zero.
- Community Health Centers of Lane County
- Brookside Clinic 1680 Chambers St #103 Eugene, OR 97402 541-682-3550
- Charnelton Community Clinic 151 W 7th Ave Suite 100 Eugene, OR 97401 541-682-3550
- Delta Oaks Clinic 1022 Green Acres Rd, Eugene, OR 97408 541-682-3550
- LCBH Primary Care 2411 Martin Luther King Jr. Blvd, Eugene, OR 97401 541-682-3550
- RiverStone Clinic 2073 Olympic St, Springfield, OR 97477 541-682-3550
- Planned Parenthood http://www.ppsworegon.org/
- 793 North Danebo Ave., Eugene Health Center: 541-463-9731
- Birth control and reproductive/sexual health services for adults and teens. Annual exams, birth control, pregnancy testing, HPV vaccination, testing and treatment for sexually transmitted infections, HIV testing, abortion, vasectomy counseling.
- Many services are free for those who qualify.
- Oregon Health Plan OHP Oregon Health Plan | Resources/
- Oregon’s state Medicaid program. It provides health care coverage for low-income Oregonians from all walks of life. This includes working families, children, pregnant women, single adults, seniors and more.
- 800-699-9075
- PeaceHealth Urgent Care Center https://www.peacehealth.org/phmg/eugene-springfield/west-11th-urgent-care
- 3321 W 11th, Eugene 541-222-7200
- Volunteers in Medicine https://vim-clinic.org/ primary care medical clinic for low-income, underserved adults and their households
- 541-685-1800
Mental Health
- Country Counseling 541-998-5660 https://countrycounseling.org/individual-counseling-with-country-counseling/
- 24983 Dunham Rd. Veneta
- Individual and Group Counseling. In person and telehealth available
- Multiple insurances accepted, including Trillium
- Sliding Scale Application available
- Looking Glass https://www.lookingglass.us/contact 541-484-4428 Crisis Line 541-689-3111
- Provides services for youth and families; Counseling, Homeless Youth Services, Educational and Vocational Services, Residential Services
- Crisis Response Program Crisis Response Program – The Child Center
- 1-888-989-9990
- Free 24-hour service to families in Lane County provided by The Child and Adolescent Network (The Child Center, Looking Glass, and Jasper Mountain). Responds to mental health crisis situations of children and adolescents: telephone crisis intervention, community crisis intervention, community brief case management and referral services, and brief crisis care in some situations.
- Lines for Life – Suicide Prevention www.linesforlife.org/ 800-273-8255
- Suicide Lifeline: 1-800-273-8255
- Youthline: a teen to teen crisis helpline. Text “teen2teen” to 839863 for peer support or chat at Oregon Youthline
- National Suicide Prevention Line National Suicide Prevention Lifeline 1-800-273-8255
- Centro Latino Americano Salud Mental para la Comunidad 541-687-2667
- El programa de Salud Mental Comunitario de Centro Latino Americano apoya y fortalece a las familias Latinas, prestando servicios culturalmente apropiados. Todos nuestros terapeutas son bilingues. Brindamos servicios de psicoterapia individual, de pareja y familiar para beneficiarios de OHP y Moda. Los clientes que no tengan seguro, pagarán por nuestros servicios basado en una escala y pueden calificar para servicios gratis.
- The Riverview Center for Growth 541-726-1465 Crisis Response Line: 888-989-9990
- www.riverviewgrowth.org
- Mental health assessments, outpatient services (counseling, therapy, etc), telehealth/video services offered.
- Center for Family Development Center for Family Development 541-342-8437
- Center for Community Counseling Counseling Services 541-344-0620
- Counseling for low-income individuals and families. Telehealth/video counseling offered.
- Options Counseling and Family Services – https://wp.options.org/services/
- Providing individual and family counseling, Cognitive Behavioral Therapy, Youth program AFFIRM (12-21 yrs) Parenting Classes,
- 541-687-6983 1255 Pearl Street, Suite 102 Eugene, OR 97401
- Reach Out Oregon Reach Out Oregon 1-833-732-2467
- Support for parents with children experiencing behavioral, emotional or mental health challenges.
- White Bird Counseling https://whitebirdclinic.org/counseling/
- 541-342-8255 Telehealth/video counseling available.
- Crisis Hotline: 541-687-4000 Counseling for low-income families covered by OHP.
- https://nami.org/Support-Education/Support-Groups/NAMI-Family-Support-Group
- Family Support Groups for any adult with a loved one who has symptoms of a mental health condition
- NAMI helpline 800-650-NAMI / 800-650-6264
- Ophelia’s Place Opheliasplace.net/ 541-284-4333
- Prevention based organization dedicated to helping girls and make healthy choices through empowerment, education, and support. Therapy, group support, Women’s Advocacy Council for Youth, school partnerships, after-school drop in.
Grief and Loss
For Students:
- Youthline oregonyouthline.org YouthLine is a 24/7, free, confidential teen crisis helpline. No problem is too big or too small.
- Call 877-968-8491, or Text “Teen2Teen” to 839863, or Chat online
- Peer support from 4p-10p everyday (Adults are available to help via phone if calling outside these hours.)
- Behavioral Health Support Line linesforlife.org 1-800-923-HELP(4357)
- 24/7 support from a mental health clinician
- Dougy Center Grief Resources for Teens https://www.dougy.org/grief-support-resources/teens
- Resources for teens who are dealing with grief and loss and the adults supporting them.
- 503-775-5683
- Dougy Center Grief Resources for Kids https://www.dougy.org/grief-support-resources/kids
- Resources for kids who are dealing with grief and loss and the adults supporting them.
- 503-775-5683
For Parents:
- Behavioral Health Support Line 1-800-923-HELP(4357)
- 24/7 support from a mental health clinician
- Dougy Center Grief Resources for Parents https://www.dougy.org/grief-support-resources/parents-caregivers
- Resources for parents and care-givers who are dealing with grief and loss. These resources are both for dealing with personal loss and also supporting kids and youth in the same.
- 503-775-5683
- Para Hispanohablantes:
- Duelo Apoyo, Recursos, y Grupos
- Información y recursos para niños, adolescentes y padres.
- Apoyando a niños y adolescentes después de una muerte por suicidio.
- Puede llamarnos al 503.775.5683 o hacer clic en el enlace para enviarnos un correo electrónico
Suicide-Prevention
- Lines for Life – Suicide Prevention
- Suicide Lifeline: 1-800-273-8255 (Available all the time.)
- Text “273TALK” to 839863 (Monday-Friday, 2-6pm PT).
- We are with you, 24/7 with free, confidential, and anonymous help. Our highly trained staff and volunteers provide immediate assistance, compassionate support, and resource referrals that can put you on a path to healing. Please remember help on the phone is always available 24 hours a day, seven days a week. Interpreters available.
- Youthline Call 877-968-8491 Text “Teen2Teen” to 839863
- Chat Online (Available 4-10pm)
- Go Here to Ask a Question – This is an email service and not immediate support. Call or Text if in crisis.
- Peer support from 4p-10p everyday. (Adults are available to help via phone if calling outside these hours.)
- Call and get support anytime!
- National Suicide Prevention Line 1-800-273-8255
- Black Line: 1.800.604.5841
- BlackLine® is a 24-hour hotline geared towards the Black, Black LGBTQI, Brown, Native and Muslim community. The purpose of the BlackLine is to provide people with an anonymous and confidential avenue to report negative, physical, and inappropriate contact with police and vigilantes. Another component of the BlackLine is to provide immediate crisis counseling to those who are upset, need to talk with someone immediately, or are in distress.
- The Trevor Project (LGBTQ+) 1.866.488.7836 (Text & Chat Available)
- Providing information & support to LGBTQ young people 24/7, all year round.
- TransLifeline 1.877.565.8860 En Español: 1.888.628.9454
- Deaf or Hard of Hearing: TTY: 800.799.4889
- Crisis Text Line Text CONNECT to 741741
- The Riverview Center for Growth non-profit human services agency Crisis Line 888-989-9990
- Mental Health Assessments, Counseling services, Day Treatment Programs, Intensive Outpatient Services and Supports (IOSS), Intensive Treatment Services (ITS), Collaborative Problem Solving Parent Groups, Wellness and Community Health Program, Crisis Response Program
- 3995 Marcola Rd, Springfield, OR 97477 • 541-726-1465
- Reach Out Oregon For Oregon families with children experiencing mental, emotional or behavioral health challenges to gain access to a support team of families and friends and a community network where questions are answered, resources are shared, and needs are understood.
- Warmline 833-REACH-OR / 833-732-2467
- Advocacy and Reporting Safe Oregon reporting system for students, parents and staff for safety threats or potential acts of violence, the fern ridge school district is a member
- Report a Tip CALL. 844-472-3367 · TEXT. 844-472-3367
Pregnancy, Childbirth & Postpartum
- WellMama, Inc. Warm Line: 1-800-896-0410
- www.wellmamaoregon.org/ info@wellmamaoregon.org
- Emotional, social, and mental health support related to pregnancy, childbirth, birth trauma, pregnancy/infant loss, adoption, and fertility issues. Free pregnancy and postpartum peer support groups, 24/7 message Warm Line, phone/e-mail support, resources, referrals, and advocacy. Call or visit website for group meeting times, locations, and information.
- Doulas of Lane County https://doulasoflanecounty.com/
- An association of birth and postpartum doulas offers information, physical comfort, emotional support, and practical help for childbirth experiences and the early weeks of caring for newborns. All income levels accommodated. Visit website for contact information.
- Daisy C.H.A.I.N. (Creating Healthy Alliances In New-Mothering) 541-505-1139
- www.daisychainmothering.org daisychainmothering@gmail.com
- Neighborhood New-Mothering Center, 1262 Lawrence, #3, Eugene About Us |
- Free postpartum doula care and in-home breastfeeding consultation from an IBCLC during the first two weeks after the baby is born/adopted. Walk-in breastfeeding support for the duration of breastfeeding. New-Mothering peer support group.
- Fussy Baby Warmline Call (888) 431-2229 Free of charge
- Fussy Baby Network | Parent Support for Fussy Infants | Erikson Institute
- fussybaby@erickson.edu visit us on Facebook: @FussyBabyNetwork
- Infant specialists provide support and information to help parents with infant crying, sleeping, and feeding issues. All services available in English and Spanish.
- Calls answered Monday – Friday, 9 a.m.– 5 p.m. CST.
- Evenings and weekends leave a voice message or e-mail. Infant specialist will respond as soon as possible.
- Lane County WIC Program (Women Infant and Children Supplemental Food & Nutrition Program)
- 151 West 7th Ave., Room 210, Eugene 541-682-4202
- Women, Infants & Children (WIC) – Lane County
Parenting Resources
- http://www.fernridgelibrary.org/calendars.html
- Free Youth and Adult activities at the Fern Ridge Library
- 88026 Territorial Rd, Veneta 541.935.7512
- https://www.oregon.gov/dhs/assistance/child-care/Pages/index.aspx
- Department of Human Services Child Care Assistance Program
- https://90by30.com/for-parents/
- Lane County specific program to educate and support parents and community members in the prevention of child abuse, online peer groups, resource links; partners with Roots of Empathy, Welcome Baby, Parent Cafes, K(no)w More, Safe Families for Children
- 541-346-7484
- Oregon Screening Project :: Parent Resources online parent support 6mos-6years
- 40 Free Educational Resources for Parents to Help Their Children free educational resources for parents
- Resources for Families – Start Early comprehensive and interactive resources for parents
- Parenting Now comprehensive resource list for parents, car seats by arrangement
- Oregon Spark resource for finding childcare
- Early Intervention Community Supports in Oregon UofO resource list for services in Oregon
- Adjusting to parenthood – COPE Adjusting to parenthood and life with a newborn brings with it lots of new learning and change
- Suicide Prevention Resource Center resources and tools to help with suicide prevention
- Positive Parenting Program On Line help https://www.triplep-parenting.com/us/triple-p/
- Grandparents Raising Grandchildren Resource Guide
- Oregon Kinship Navigator Resources for families raising relative child(ren) 833-201-5557
LGBTQIA Support Services
- TransPonder https://transponder.community/
- https://transponder.community/resource-directory/
- Trans/Gender diverse friendly resources.
- 541-515-6081
- True Colors United innovative solutions to youth homelessness that focus on the unique experiences of LGBTQ young people.
- https://transequality.org/
- Comprehensive resources for issues facing Trans/Gender diverse people.
- https://transequality.org/covid19
- Info on mental health, LGBTQ young people during this time, and more general resources
- 202-642-4542
- The -Trevor Project (LGBTQ+) 1.866.488.7836 (Text & Chat Available)
- -Providing information & support to LGBTQ young people 24/7, all year round.
- National Center for Transgender Equality legal and direct action resources and answers
- Ophelia’s Place https://www.opheliasplace.net/ 541-284-4333
- Activities are for girls and girl-identified youth ages 10-18.
- Trans Lifeline https://translifeline.org/ 877-565-8860 8:00am – 2:00am daily.
- Lane County LGBTQIA Services LGBTQIA+ Community – Lane County. Community Resilience Toolkits
- Visit PFlag Need Support? | PFLAG
- The largest grassroots organization dedicated to helping parents, allies, and gender nonconforming people.
- 541-302-4422
- Lane Community College Gender Equity Center
- GEC Resources for all students, staff and allies | Lane Community College information on support groups and resources
- NAMI https://namior.org/search-for-resources/ LGBTQ+ Specific Resource Search
- NAMI Oregon is conducting many of its peer-led adult support groups around the state online using the video conferencing platform Zoom. These groups are accessible from both mobile devices and desktop and laptop computers. Joining with audio only is also possible from any phone.
- NAMI helpline 800-650-NAMI / 800-650-6264
Ethnic and Racial Diversity Services
- Ethnic & Racial Diversity – Lane County resource for DEI trainings, BIPOC Health and Human Service providers, links to educational materials and services
- http://www.livehealthylane.org/equityresources.html/ Lane Equity Coalition resources and learning materials for health equity and access
- Community Services – Eugene Springfield NAACP NAACP Community Resource list, website offers financial planning resources, educational support; tutoring, pre-k-5th, reading, High School, Scholarships
- Grupo Latino de Acción Directa of Lane County – Home | Facebook facebook group for members and supporters of the Latinx and immigrant community. Direct links to All of Us health access research program
- Centro Latino Americano Salud Mental para la Comunidad 541-687-2667
- El programa de Salud Mental Comunitario de Centro Latino Americano apoya y fortalece a las familias Latinas, prestando servicios culturalmente apropiados. Todos nuestros terapeutas son bilingues. Brindamos servicios de psicoterapia individual, de pareja y familiar para beneficiarios de OHP y Moda. Los clientes que no tengan seguro, pagarán por nuestros servicios basado en una escala y pueden calificar para servicios gratis.
- Black Line: 1.800.604.5841
- BlackLine® is a 24-hour hotline geared towards the Black, Black LGBTQI, Brown, Native and Muslim community. The purpose of the BlackLine is to provide people with an anonymous and confidential avenue to report negative, physical, and inappropriate contact with police and vigilantes. Another component of the BlackLine is to provide immediate crisis counseling to those who are upset, need to talk with someone immediately, or are in distress.
- Racial Equity Support Line Crisis Line for Racial Equity Support (503) 575-3764. Staffed by BIPOC counselors M-F from 8:30AM – 5:00PM.
- True Colors United Black Lives Action Center– resource for BIPOC community members facing homelessness and police violence
- Para Hispanohablantes:
- Duelo Apoyo, Recursos, y Grupos
- Información y recursos para niños, adolescentes y padres.
- Apoyando a niños y adolescentes después de una muerte por suicidio.
- Puede llamarnos al 503.775.5683 o hacer clic en el enlace para enviarnos un correo electrónico
Child Abuse and Sexual Assault Support Services
- Sexual Assault Support Services (SASS) http://sass-lane.org/
- Crisis/Support Line: 541-343-SASS (7277) or 1-800-788-4727
- Office/TDD: 541-484-9791
- 591 West 19th Ave., Eugene (drop-in center)
- Drop-in hours: Tuesday – Thursday, 9 a.m.– 4 p.m; Monday/Friday, by appointment.
- Services for survivors of sexual abuse/assault, their friends, and family include 24-hour crisis and support line and on-call advocacy, medical and legal advocacy, peer counseling, support groups, educational presentations, and information and referral.
- Hope & Safety Alliance
- formerly Womenspace
- providing safety, hope, and healing to survivors of intimate partner violence, sexual assault and stalking
- Help with safety planning and access to safe housing and shelter.
- Call their 24-hour crisis and support line at 541-485-6413 or 800-281-2800, or you can chat online, hablantes de español
- https://childhelphotline.org/ Child Help- National Child Abuse Hotline, chat online, call or text; Services for parents and youth
- CALL or TEXT 1-800- 422-4453
- Oregon Abuse Hotline for Children and Adults 1-855-503-7233
- 24/7 report line for suspected abuse of a child or adult
Transportation
- Ride Source Transportation https://www.ltd.org/oregon-health-plan-service/ 541-682-5566
- Transportation for qualified individuals with disabilities.
- Lane Transit District Transportation https://www.ltd.org/ 541-687-5555
- Free bus fares, modified COVID routes, face coverings required
Clothing
- Olivet Baptist Church https://olivetbaptistveneta.com/portfolio/lilies-of-the-field/
- 25027 Dunham Ave, Veneta, North side of Olivet Ministry Center.
- Hours: 2-4PM Tuesdays and Thursdays.
- 7 th Day Adventist Church
- Free Clothing Ministry Open 10:00 – 2:00 Tues. 88401 Huston Rd. Veneta (541) 935-3017 or 541-935-7005 (Jan Britt)
- Eugene Community Service Center ~ Catholic Community Services
- www.ccslc.org/ loliver@ccslc.org/
- 1464 West 6th Ave., Eugene 541-345-3628
- Assistance with basic needs includes food boxes, hygiene items, prescriptions, clothing, identification, bus tokens, information and referral, computer access, utilities, phone, and mailing address
- Helping Hand Room– First Christian Church Tuesdays and Thursdays Noon-2:00
- 1166 Oak Street, Eugene Or 97401 541-344-1425
- Clothing for all ages, support for expectant mothers; general household items/bedding available
Utilities
- Mid Lane Cares Emergency Assistance – Mid Lane Cares
- Please call 541-935-0948 and leave your name and number to receive a call back for an appointment.
- Susan Regnerus, manager.
- EPUD Payment Assistance Programs Helping Hands – 541-746-1583 (A one-time grant of up to $300 is credited to your electric bill.)
- Emerald Rate Assistance Program ERAP – 541-682-3378 (ERAP provides a total of $300, spread out at $75 per month for four months.)
- Low-Income Home Energy Assistance Program LIHEA
- LIHEAP and LIHEAP ARPA – Lane County
- LIHEA for Seniors: Fern Ridge Service Center: 541-935-2262
- LIHEA for general public: Mid-Lane Cares: 541-935-0948
- Lane County Energy and Weatherization Programs 541-682-3378
- Eugene Community Service Center ~ Catholic Community Services
- www.ccslc.org/ loliver@ccslc.org/
- 1464 West 6th Ave., Eugene 541-345-3628
- Assistance with basic needs includes food boxes, hygiene items, prescriptions, clothing, identification, bus tokens, information and referral, computer access, utilities, phone, and mailing address
Housing
- Shelter Care https://sheltercare.org/get-help/ -for temporary rent assistance (541) 689-3785
- https://www.hud.gov/states/oregon/renting/tenantrights US Department of Housing and Development; Renters rights and aid
- https://www.oregoncat.org/ Community Alliance of Tenants (503) 460-9702
- Resources on Discrimination & Retaliation; Eviction & Termination; Housing Search and Application Screening; moving in, moving out, & deposits; Keeping Your rental home healthy and safe, during your tenancy; and repairs: Rental Rights and Assistance information
- Eugene Community Service Center ~ Catholic Community Services
- www.ccslc.org/ loliver@ccslc.org/
- 1464 West 6th Ave., Eugene 541-345-3628
- Assistance with basic needs includes food boxes, hygiene items, prescriptions, clothing, identification, bus tokens, information and referral, computer access, utilities, phone, and mailing address
- N.E.S.T.- WhiteBird Navigation Empowerment Services Team https://whitebirdclinic.org/nest
- Available by phone 9:30-3pm @ 541-342-1295
- Walk in services Tues-Thurs 9:30-12:30 and 2:00-4:00 323 E 12th Ave, Eugene
- Public Benefits Specialists provides assistance with filing for OHP, SNAP, Healthcare.gov, SSI/SSDI benefits, Birth Certificate replacement, Transportation to appointments, phone access, direct express cards, rental and security deposit assistance, navigating housing lists, addiction service referrals and more
Shelters & Emergency Housing
- Transitional Shelter Program
- Temporary housing by application
- Fern Ridge Faith Center 25133 E Broadway Ave, Veneta, OR 97487 (541) 554-7021
- https://sheltercare.org/ provides housing and behavioral health services for individuals and families 541-686-1262
- Lane County Housing and Human Services Housing and Human Services Programs – Lane County 541-682-3798
- Hope & Safety Alliance
- formerly Womenspace
- providing safety, hope, and healing to survivors of intimate partner violence
- Help with safety planning and access to safe housing and shelter.
- Call their 24-hour crisis and support line at 541-485-6413 or 800-281-2800, or you can chat online, hablantes de español
- Veneta Emergency Shelter www.fernridgecommunityservices.com/
- Opens when temps are below 30 or during other threats to people’s safety
- Fern Ridge Faith Center 25133 E Broadway Ave, Veneta, (541)556-3336
- Homeless Shelters in Lane County
- Supportive Services | Here to Help | St. Vincent de Paul
- First Place Family Center | St. Vincent de Paul
- Child Care Assistance with First Place Kids | St. Vincent de Paul
- Emergency Housing at the First Place Annex Night Shelter
- Homeless Youth Services Through The Youth House Program
- Family Shelter Referral Form
An online referral form is now available for Square One Villages’ two family Pallet Shelters microsites that will provide a stay in a pallet shelter, and for access to the First Place Family Center Night Shelter Annex.
- First Place Family Center, Night Shelter Annex provides shelter for households with children 0-18. Call First Place Family Center at 541-342-7728 or visit 1995 Amazon Parkway, Eugene to access the shelter program.
- Center for Women and Children at the Eugene Mission is open to new families (mothers with children under 18) with COVID safety precautions in place.
- Eugene Mission 541-344-3251.
For Youth:
- Station #7 Station 7 — Looking Glass Community Services (Looking Glass) provides emergency shelter for runaway and homeless youth ages 11-21, call 888-689-3111 or go in person to 931 W. 7th Avenue, Eugene.
- Looking Glass https://www.lookingglass.us/contact 541-484-4428 Crisis Line 541-689-3111
- Provides services for youth and families; Counseling, Homeless Youth Services, Educational and Vocational Services, Residential Services
Adult Only Households:
*COVID Emergency Shelter Programs are being operated through partnerships with St Vincent de Paul (motel shelter), ShelterCare and Carry it Forward. Priority is given to individuals who are unsheltered and at high risk of complications from COVID-19 based on and and/or existing health conditions. Any service provider or individual can complete the referral form for these programs online. These programs include 130 new spots.
https://www.cognitoforms.com/LaneCounty1/covid19emergencyshelterreferralform/
- Dusk to Dawn program,Dawn to Dawn Emergency Shelter | St. Vincent de Paul run by St Vincent de Paul, is a low barrier shelter for adults in multi-person heated, military-style tents. Entry is coordinated through the Eugene Service Station at 450 Highway 99 N, Eugene. 541-461-8688
- Overnight and Safe Parking Programs, Safe Parking Program | St. Vincent de Paul operated by St Vincent de Paul, provides safe, legal places to park a vehicle or camper overnight. Spots are accessed by waitlist through the Eugene Service Station at 450 Highway 99 N, Eugene.
- Community Supported Shelters Safe Spots, Community Supported Shelters (aka Rest Stops), and microsites provide shelter in Conestoga huts. Contact CSS at 541-683-0836 for more information. There are 87 new spots coming online in 2021.
- SquareOne Villages will be operating two new microsites in addition to their ongoing village projects with the use of Pallet Shelters and Conestoga huts. Call 541-650-6937, or apply at Opportunity Village, 111 N Garfield, Eugene. Microsites include 12 new spaces.SquareOne Villages
- Nightingale Hosted Shelters supports a rest stop with Conestoga huts. Applications can be found online, or in person at the Rest Stop at 34th and Hilyard Alley. Call 541-870-5388 to ensure camp manager is available before going in person. NIGHTINGALE HOSTED SHELTERS
- Motel Vouchers are available through Siuslaw Outreach Services, for individuals in the greater Florence area. There are additional criteria and requirements for accessing these vouchers, contact program for more information. Call 541-997-2816 or visit in person at 1576 West 12th St, Florence Monday through Friday, 10am-4pm. During evenings or weekends call 541-997-4444. Rent Assistance Program & Other Services
Emergency Cold Weather Shelter
Eugene/Springfield Adults and Unaccompanied Youth
- When temperatures are predicted to be below 30 degrees, Egan Warming Center opens to provide safe shelter from cold weather. There is not a central meeting location this year, so be sure to check warming center locations for each activation. You can sign up to receive notifications about Egan activation online Egan Warming Center
- Cold Weather Motel Shelter Program for Unhoused Families with Children under 18
- Activates when temperatures are below 30 degrees
- https://www.ccslc.org/cold
- 541-345-3628 x 403 Mon, Tues, Wed and Friday 8-2 Thursday 9-2
Rural Lane County
- Rural communities including Cottage Grove, Veneta, and Florence are utilizing pallet shelters this winter to provide added capacity or fully replace warming center operations. Warm Shelter
Students who live in temporary housing due to economic or other hardship have additional education rights under the McKinney-Vento Act (MVA). McKinney-Vento – National Center for Homeless Education
The MVA ensures that children and youth are provided a free, appropriate public education, despite the lack of a fixed place of residence. Youth who are not living with a parent or legal guardian, including runaways, may also qualify for these services.
If you are currently unhoused or your housing is in jeopardy, contact Amy Hand at 541-935-2253 ext 1205 to get support for your student and family.
Examples of Temporary Housing
- Temporarily staying with friends or family
- Living in a motel or shelter
- Living in a camper, RV or car
- Couch surfing
- Unhoused
- Staying in a structure not designed for long-term residency like a tent
What are your rights?
Student Rights under MVA include:
- Staying in school of origin for duration of homelessness or through the end of the school year during which you move into permanent housing
- Immediate enrollment in the neighborhood school where they are currently staying, even if lacking proof of residency, guardian signature, immunizations, or other relevant documents
- Assistance with transportation to school
- Free breakfast and lunch
- Full participation in all education programs for which they are otherwise eligible
How can FRSD help you?
Services for Students in Temporary Housing include:
- Enrollment assistance
- Transportation assistance to school of origin
- School supplies
- Help obtaining basic needs such as personal care items, clothing, food and medical care
- Referrals to local resources and programs
- A McKinney-Vento Liaison to help coordinate services to families and promote contact between family and school
- Assistance with a dispute resolution process
What do you need to do?
Responsibilities of Students and Parents?
- Regular school attendance
- Maintain contact with school personnel to ensure optimal progress, especially phone numbers and changes to mailing and physical address.
Long Term Housing
- https://homesforgood.org/ Lane County’s housing agency to help low-income residents with the logistics of affordable housing
- 100 W 13th Ave in Eugene, OR. (541) 682-3755
- https://cornerstonecommunityhousing.org/housing-communities/
- 541- 683-1751 info@cornerstonecommunityhousing.org
- Family focused affordable housing , section 8, income based, with support programs for students, parents and community
Resources for Teens with Housing Insecurity
- https://www.15thnight.org/ youth informed community movement to end youth homelessness by connecting existing resources; phone or text at (541) 246-4046
- Homeless Youth Services Through The Youth House Program Girls Youth House serves teens experiencing homelessness who identify as female, age 16 to 18
- Youth Era eugene drop
- Hosea Youth Services food, clothing, toiletries, outdoor supplies, showers, laundry facilities, computer access, charging stations, lockers, pet kennels, a napping room, first aid supplies, a tool box, and a safe place off the streets
- Station 7 Emergency shelter, family reconciliation, wraparound supports, and 24-hour help hotline are provided for homeless youth, ages 11-17. Project Safe Place offers youth safe locations to go 24/7 Help Line: 1-888-689-3111 Program Phone: 541-689-3111 931 W. 7th Avenue – Eugene, OR 97402
- https://coreeugene.org/ C.O.R.E , Community Outreach Through Radical Empowerment
- Trauma informed Services and Resources within the Harm Reduction model for youth 16-24
- 503-877-5320 info@COREeugene.org
Tax Preparation Assistance
- Volunteer Income Tax Assistance (VITA) | Benefits.gov free in person tax help for individuals/families who make less than 57,000/year, have a disability, are english language learners or are veterans. VITA — University of Oregon: Beta Alpha Psi
- GetYourRefund free online/ virtual service supported by the IRS, U.S. Department of Treasury, and the White House that helps low-income households across America receive high quality tax services from the convenience of your home. Si Habla Espanol
- https://myfreetaxes.com/ File for free, a service from United Way for income under 73,000/year
- IRS Free File: Do your Taxes for Free IRS website with hosted links to free file options. Income less than 73,000/year
Feel free to contact Amy for additional support accessing these services or assistance in other services that may be of need to your family or student.
ahand@fernridge.k12.or.us 541-935-2253 ext 1205